Services

We increase the value of your customer contacts

With our unique approach, using a number of different channels including telephone, e-mail, text message, chat, voice and web, we know how you can increase your customer loyalty, sales and reduce costs and increase profitability.

Customer Services

Inbound & Outbound

Our dedicated customer service teams are skilled at resolving the most complex of problems (although we never say problem, just issues). Great customer service is built on “one call resolution”.

Sales

Inbound & Outbound

We know how to talk and to interact with your customers. Our exceptional training of our agents is the heart of our sales process. We know that in order for you to grow, we must know how to sell and understand the products and services we are handling.

Meeting Booking

Outbound

We have a long experience in helping companies with meeting bookings that make companies more efficient through qualified meetings.

Fundraising

Inbound & Outbound

We help non-governmental organisations (NGOs) to build productive, long-term relationships with potential donors, implementing the correct understanding and know-how. Using the latest technology within collection and eSign, we deliver multi-channel strategies.